Challenge
Repair one handoff between teams
Whena repeated handoff problem is selected
Work with both sides to make one recurring handoff usable, then test it on real work.
- Window
- Two weeks, or two work cycles.
- Mission steps
- Ask sender and receiver what was missing.
- Agree the owner, required information and ready signal.
- Try the handoff twice; adjust together.
- Finish
- Both sides can use the handoff; record the agreed change.
- Adapt
- Use one small transfer; seek approval before changing another team’s process.
Start tiny
Ask each side for one recent failure.
Evidence grade CPractitioner method or editorial idea
Health and Safety Executive, Management Standards: Role. Read the source ↗ Manager briefing adaptation of documented role-clarity guidance; no tested effect for this script.
Challenge: A bounded mission with an observable finish, supported by the practices you use.
