Discuss one work example and next step
Whenyou notice a work standard missed
Speak privately. Describe one observed example and its impact. Ask for their account; revise your understanding if needed. Agree the next work behavior, your support and a check-back.
Start tiny
Ask for a private time to discuss the example.
SafetyUse the proper workplace process for safety, harassment or formal performance matters.
Young, Glazer & Siver (2018), Problem Employees, pp. 11–15, Center for Creative Leadership. Read the source ↗ Situation–Behavior–Impact is a practitioner method. Fair Work Ombudsman, manager difficult-conversations guide, informs listening and agreed next steps; no legal procedure is prescribed.
Growth: Supporting habits that improve the conditions for useful repetitions: preparation, consistency or necessary recovery.
